ELM Management Services focuses on implementing highly available, cloud based solutions for your practice needs. The Technology Services department is run by industry certified professionals adept at delivering high quality, secure and scalable IT solutions.
Employee Management
- Work in tandem with Human Resources for all on-boarding and off-boarding activities to ensure proper systems access
Security Awareness Training
- Employees are the weakest link in the security landscape, so proper training on a regular cadence is paramount to ensuring your environment is as secure as possible
- Monthly trainings are released and monitored for engagement. This training is mandatory and all employees will be held accountable for completing their training.
Zero Trust Endpoint Security Services
- All desktops and laptops (Windows or Mac) will have software installed and managed to only allow applications to run that are authorized.
- This software takes the guesswork and the onus off of the employee in case of any ransomware attacks or malicious threats to minimize the attack surface for the organization.
Hardware Procurement, Deployment and Ongoing Support
- 8×5 Help Desk Services; access to email help@elm-mso.com to open a support ticket with same day response time
- Computer procurement services to set up computers for all employees based on an agreed upon baseline standard between client and ELM Management Services.
Network Implementation and Continuous Monitoring
- ELM Management IT Services will be your single point of contact for all network related services for installation and ongoing monitoring and maintenance for the health of your network
- What does this mean? You no longer have to call your Internet Service Provider in case of an outage, ELM IT will handle all of these issues in real time when any problems arise.
Voice over IP Implementation and Management
- Partners with Unified Communications as a Service (UCaaS) Providers e.g. Zoom Workplace
- Optimize your voice communications for on-site and mobile workforce for ultimate reliability in your phone system and other collaborative tools
Building Access Controls and Monitoring
- Authorized remote access to camera systems for real time views of clinics
- Badge access to authorize individuals on your team only to areas on an as needed bassis
- Capabilities to “Brand” your ID badges for professional presentation to patients along with providing door access with same badge.